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    August 23, 2020
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Halpy& Relaxed PROMOTION They're doing brilliantly Families' vote of confidence in Colten Care homes. LOCKDOWN HAS RESTRICTED FACE-TO-FACE CARE HOME VISITS, HAKING ITMPOSSIBLE TO SHARE HUGS AND KISSES AT THE VERY TIME PEOPLE WANT TO STAY IN TOUCH AND SUPPORT EACHOTHER. THANKS TO EARLY PLANNING AND CLEAR, CONSSTENT COMMUNCATIONS, COLTEN CARE HAS MANAGED TO MAINTAIN PEACE OF MIND FORRESIDENTS AND THEIR RELATIVES. A SAFE VISITING PROTOCOL ACROSS THE PROVIDENS 21 CARE HOMES, INCLUDING ITS SEVENIN HAMPSHRE, IS PRODUCING HAPPYREUNIONS ALL ROUND. WE ASKED THREE HAMPSHIRE FAMILIES TO SHARE THEREXPERIENCES Sue Princhand's husband Bryan lives at Kingfihers in New Milton, raned Outsranding in succesive inpoctions reaurance came carly. They wene by regulator the Care Quality communicationsand updanes we receive tfen which are open and manpaent. The te abolutuly onto any initial queion about, for eample. PPE, fod mpplien GN visits and bospital discharge - all Comminion. Like familien acros the country, the couple found ie hand to accepe the los of visiting opportunitien the thing you would be thinking due oo lockdown. They elied on phone bout as a selative. And we aec always calls and Skype unil the introduction of Covid-afe visies imvolving a specially questkons. I feel liaened o" deigned se-through sen in the home's enerance way. Sue was one of the fint relatives to take advantage of the new peotocol. "It was wonderfu." she says. "We have been martied for 44 Bdmore Loder, yw "Tve continued to gop-wide operational wappon yean and have never been apart for this be completely reamured. I wa going in ructuse, can met the majeity of lengsh of time. wasa dhrill oo be with most days before lockdown. Mum found residenti complex dinical neds. Aa him again, very esciing We charsed way quine happily and i's reassuring thar we can look forwand so the next one. Of coune it has ben an upetting go out into the garden. She loves so be time but the safe viit protocol is marvellous. These meetings are so important." cnouragnd so respond if we have any Oher familien have alo bon impreaed with Colken Carch approach. Former mune Janice Perkins, whose meeher Terry lives in dhe Lymington home we feel very lusky that our mother is whert she is Not everyone is fortunate to have the Colten experience but i think it is a modet we should all be striving towards. the separation very dificult to start with. Since then, iti been fine. While ik has conditions change, the resident is cad for in the comfon of their familar been nice weacher she has been able to sumoundings her than having to hospinal. outside. It has made a grese difference to her. Phone calls and Skype have been an Keevil, whose moher Helen has very helpfil soo. and now we have been been living ar the Outtanding-tated Sue feels che homes owerall handing of able to have our fioe shielded visir. I was Woodpecken in Boockenhun for fout yoars, agrees dhat nuning capability is needed now mone than ever, adding "I'm so glad that if mumis needs do change she doesnt have o move bomes during the pandemic have been somewhese elhe. What ws this home Enjoy 2 weeks FREE on us! C the Covid crisis has reinforced able o e dat she looks pood" her view that Bryan ins in safe Janice says any concerms she had abou hand. "1 am the wider media penyal of care reauted about the alayod by egalar communication apart is that the stalf emain the same. There is a very low tane of staff eurmovet. That is a great plas. If the slf are happy. it makes for a happy home. The main thing is that mum is happy Phome being frem Belmore Lodge and Colun Care a safe haven We are now offering the opportunity to come and stay with us and enjoy two weeks completely FREE pnerally, "We get all the information we need and if you have any queries they get sorted straight away. I would certainly reoommend Belmore Lodee to ochers. From my penpective l am huppy with it. I appeeciane the staff. They are doing beilliandy" 9.9 That come from the gular Seven of our homes are officially rated Outstanding by the Care Quality Commission, confirming their place in tyou wod ke to eperience Coten Care home first-hand, weare now offering the elite of all homes nationally. ta COLTEN Larg Carme dr CARE the opportunity to come and stay with us and have teo weeks comgietaly free. For Terms and conditions apply, please call to find out more. Carehome.c.k. Cherishing You' Al Colen homes are wgered to provide muning care. This means the in-home team, pported by a terms and conditions, and how to epply. identoy haing please cal 0142S 482476or visit www.ColtenCare.co.uk For more information visit www.ColtenCare.co.uk or call 01425 482476 Halpy& Relaxed PROMOTION They're doing brilliantly Families' vote of confidence in Colten Care homes. LOCKDOWN HAS RESTRICTED FACE-TO-FACE CARE HOME VISITS, HAKING ITMPOSSIBLE TO SHARE HUGS AND KISSES AT THE VERY TIME PEOPLE WANT TO STAY IN TOUCH AND SUPPORT EACHOTHER. THANKS TO EARLY PLANNING AND CLEAR, CONSSTENT COMMUNCATIONS, COLTEN CARE HAS MANAGED TO MAINTAIN PEACE OF MIND FORRESIDENTS AND THEIR RELATIVES. A SAFE VISITING PROTOCOL ACROSS THE PROVIDENS 21 CARE HOMES, INCLUDING ITS SEVENIN HAMPSHRE, IS PRODUCING HAPPYREUNIONS ALL ROUND. WE ASKED THREE HAMPSHIRE FAMILIES TO SHARE THEREXPERIENCES Sue Princhand's husband Bryan lives at Kingfihers in New Milton, raned Outsranding in succesive inpoctions reaurance came carly. They wene by regulator the Care Quality communicationsand updanes we receive tfen which are open and manpaent. The te abolutuly onto any initial queion about, for eample. PPE, fod mpplien GN visits and bospital discharge - all Comminion. Like familien acros the country, the couple found ie hand to accepe the los of visiting opportunitien the thing you would be thinking due oo lockdown. They elied on phone bout as a selative. And we aec always calls and Skype unil the introduction of Covid-afe visies imvolving a specially questkons. I feel liaened o" deigned se-through sen in the home's enerance way. Sue was one of the fint relatives to take advantage of the new peotocol. "It was wonderfu." she says. "We have been martied for 44 Bdmore Loder, yw "Tve continued to gop-wide operational wappon yean and have never been apart for this be completely reamured. I wa going in ructuse, can met the majeity of lengsh of time. wasa dhrill oo be with most days before lockdown. Mum found residenti complex dinical neds. Aa him again, very esciing We charsed way quine happily and i's reassuring thar we can look forwand so the next one. Of coune it has ben an upetting go out into the garden. She loves so be time but the safe viit protocol is marvellous. These meetings are so important." cnouragnd so respond if we have any Oher familien have alo bon impreaed with Colken Carch approach. Former mune Janice Perkins, whose meeher Terry lives in dhe Lymington home we feel very lusky that our mother is whert she is Not everyone is fortunate to have the Colten experience but i think it is a modet we should all be striving towards. the separation very dificult to start with. Since then, iti been fine. While ik has conditions change, the resident is cad for in the comfon of their familar been nice weacher she has been able to sumoundings her than having to hospinal. outside. It has made a grese difference to her. Phone calls and Skype have been an Keevil, whose moher Helen has very helpfil soo. and now we have been been living ar the Outtanding-tated Sue feels che homes owerall handing of able to have our fioe shielded visir. I was Woodpecken in Boockenhun for fout yoars, agrees dhat nuning capability is needed now mone than ever, adding "I'm so glad that if mumis needs do change she doesnt have o move bomes during the pandemic have been somewhese elhe. What ws this home Enjoy 2 weeks FREE on us! C the Covid crisis has reinforced able o e dat she looks pood" her view that Bryan ins in safe Janice says any concerms she had abou hand. "1 am the wider media penyal of care reauted about the alayod by egalar communication apart is that the stalf emain the same. There is a very low tane of staff eurmovet. That is a great plas. If the slf are happy. it makes for a happy home. The main thing is that mum is happy Phome being frem Belmore Lodge and Colun Care a safe haven We are now offering the opportunity to come and stay with us and enjoy two weeks completely FREE pnerally, "We get all the information we need and if you have any queries they get sorted straight away. I would certainly reoommend Belmore Lodee to ochers. From my penpective l am huppy with it. I appeeciane the staff. They are doing beilliandy" 9.9 That come from the gular Seven of our homes are officially rated Outstanding by the Care Quality Commission, confirming their place in tyou wod ke to eperience Coten Care home first-hand, weare now offering the elite of all homes nationally. ta COLTEN Larg Carme dr CARE the opportunity to come and stay with us and have teo weeks comgietaly free. For Terms and conditions apply, please call to find out more. Carehome.c.k. Cherishing You' Al Colen homes are wgered to provide muning care. This means the in-home team, pported by a terms and conditions, and how to epply. identoy haing please cal 0142S 482476or visit www.ColtenCare.co.uk For more information visit www.ColtenCare.co.uk or call 01425 482476