PROMOTION Thrings meets. Keith Greenfield, CEO of Wightlink RIA OF VIGHT ightlinktransports over Tell us about Victoria of Wight fourmillion passengers even had occasions where Wightlink She's our largest and busiest ship staff have saved people's lives Lastyear on 45,000sea crossings carrying more than a million vehicles one of our deck officers jumped into in southern England from Portsmouh to Fishbourne Portsmouth Harbour to save a man from drowning, while thecrew ofWlight Sky rescued two boys whose dinghy hadcapsized near Lymington. Tohawe suchvigilans and dedicated staff makes every year. CEO Keith Greenfield talks to Thrings partner Mary Chant about life at oneof the UK's largest domestic ferry operators every year. She's also the first vessel in England to be powered by hybrid energy, which means she's cleaner, smoother and more efficient on fuel. And she's alsoquieter than many other me immensely proud Has the sea always been in ferries. I often hear passengers say your blood? I was born and raised in Lancashire theengines where my father was a seaman and my grandfather was in the merchant And your passengers can by locally service delivery. We're the only navy. As a keen yachtsman, 1 came sourced products on boardt to Hampshire about 30 years ago, Yes. I was drinking coffee in a caully functional mobile app through and immediately fell in love with in Seaview on the Isle of Wight which customers can make bookings. Portsmouth, the Solent and the Isle Whenever I taste nike coffee I want to We also use automatic number plate ofWight. During my career I've worked know where it's from When I was told rcognition, which speeds upboanding with planes, trains and now ferriesI'n iwas roasted on the island, it struck and disembarking. Technology which happy to leave automobiles to others! me as something we should have on makes things quicker, easier and more Iknow we're moving but I What's next for Technology will play a key role in helping s improve our can't hear cross-Solent ferry company to havea our ferries, Now the majority of our personal for passengers has to be produce is island-soarced, from gin agood thing. When did you join Wighelink? It was 2016,and my initial observation and ales to cakes, pickles and garlic. was Id joined a solid business. We love supporting the local economy How do you relax? 1 have a passion for delivering great promocing localproducersand literally By spending time on the water customer service, and realised giving passengers a taste of the island The sea is so absorbing: the moment airlines and airports were further besore they arrive advanced. Customers' expectations have increased from 10 years agop they quite rightly expect every point Carrying46millionpassengersevery seamen are dealing with. Having of contact to be friendly and bepful year means there will inevitably be an understanding of navigation Iwant Wighalink tooffer notjasta good rips, slips and falls, yet our safety particularly at sea has been more butan excel lent customer experience. record continues to improve. We've useful than I thought.. you're sailing your mind is in a different place. It also gives me an appreciation for what prodessional are you most proudof? THRINGS For more information about Thrings solicitors, please visit www.thrings.com